Privacy Policy

1. Personal Information We Collect

We collect only the personal information necessary to respond to inquiries, process orders, and provide customer support. This may include:

• Name

• Email address

• Shipping address

• Payment information (processed securely by Etsy)

• Messages and correspondence

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.

2. How We Use Your Information

We use your personal information solely for the following purposes:

• To respond to inquiries

• To process and fulfill artwork purchases

• To communicate regarding orders or services

• To provide customer support

• To comply with legal obligations

We do not use personal information for unsolicited advertising or marketing.

3. Legal Basis for Processing (GDPR)

If you are located in the European Union (EU), we process your personal information under the following legal bases:

• Performance of a contract (e.g. fulfilling an order)

• Compliance with legal obligations

• Legitimate interests, such as responding to inquiries and providing customer support

Your data is processed only to the extent necessary for these purposes.

4. Sharing of Personal Information

Your personal information may be shared with:

• Etsy, Inc., for payment processing and order management

• DHL Express or other logistics providers, solely for shipping purposes

• Service providers assisting with website operation or order fulfillment

We do not sell, rent, or trade your personal information to third parties.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and regulations.

6. Your Rights (EU / GDPR)

If you are a resident of the EU, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to certain processing

• Receive a copy of your personal data in a portable format

• Withdraw consent at any time where consent is the legal basis

To exercise these rights, please contact:

studio@supcho.art

7. Analytics and Cookies

This Site uses Google Analytics to understand how visitors interact with the website.

Google Analytics uses cookies to collect anonymized usage data, such as page views and general location information.

This data is used solely to improve the quality and performance of the Site.

8. Communications

We only communicate with users regarding inquiries, orders, shipping, or service-related matters.

We do not send unsolicited marketing or promotional communications.

9. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements.

The latest version will always be available on this Site.

Effective Date: February 1, 2026